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Bait and switch...purchased a Sharp from them, as new with guarantee for service...received three year old refurbished one in part of a reship scam run with Shipwire and the J Group out of PA.

Once discovered, the runaround commenced, always ending with "I will get back to you personally by the end of the day"...

toward the end of July, I was cursed at and told I was ***. Still no contact from them and am currently waiting for the check from the repair guarantee company to return the cost of a guarantee that could never been written on the piece of junk I got...both screen and volume defective...

Shame on me for not investigating them more thoroughly in the first place, but the website shows them as members in good standing with numerous raters, including google...

Any good reviews you read are no doubt written by them sub rosa and they are not a "family run" business with 25 years combined experience unless they have other scams they run out there....nasty piece of work

Monetary Loss: $810.

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